Shipping policy

Shipping Policy

 

FREE SHIPPING ON ALL ORDERS

 

All orders ship free within the United States. No minimum purchase required.

 

PROCESSING TIME

 

Orders are processed within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order has shipped.

 

DELIVERY TIME

 

Standard shipping typically arrives within 3-7 business days after processing. Delivery times may vary depending on your location.

 

SHIPPING CARRIER

 

We ship via USPS and UPS. The carrier is selected based on your location to ensure the fastest delivery.

 

ORDER TRACKING

 

Once your order ships, you will receive an email with a tracking number. You can use this number to track your package on the carrier's website.

 

INTERNATIONAL SHIPPING

 

We ship to Canada (flat $14.90 USD) and Australia (flat $24.90 USD) with tracked shipping. International delivery typically takes 7 to 14 business days after processing. Duties and import taxes are not included in your order total. Depending on your country, your carrier may collect import taxes or a handling fee before delivery. International orders can be returned within 30 days, with return shipping paid by the customer.

 

QUESTIONS?

 

If you have any questions about shipping, please contact us at info@le-grom.co and we'll be happy to help.